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MANAGED IT SERVICES

N-I-TECH prides ourselves in being your technology partner and making IT services simple.

We offer unlimited Help Desk (8-5, M-F) – with an actual human that answers the phone. Her name is Jill, you should call and talk to her! In addition, our unlimited remote & on-site support is among the best in the business. Have an issue? If we can't take care of it remotely, we will have someone at your office promptly. Let us do the Technology work so you can focus on your business.

 

Core Services

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  • Unlimited Help Desk, Monday-Friday, 8A-5P

  • Unlimited Remote Support, Monday-Friday, 8A-5P

  • Unlimited Onsite Support , Monday-Friday, 8A-5P

  • Endpoint Security (Antivirus, threat detection/prevention, cybersecurity)

  • Vendor management

  • Backup

  • Proactive services (patching, vulnerability management, data protection, provisioning, administration, maintenance)

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Additional Options

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  • Email, IM/Chat, Office Apps, Collaboration Tools

  • Cloud File Storage & Backup - If you read the fine print, the cloud vendors will tell you that you are should backup for your cloud data.

  • Advanced cybersecurity (yes, cybersecurity is included with the core service, but this option takes it several steps further)

  • Managed Camera & Access Control Services

  • Managed Voice & Phone Services

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Managed Camera & Access Control Services

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Camera

  • Unlimited Help Desk (8-5, M-F) – with an actual human that answers the phone! Her name is Jill. You should call and talk to her. 

  • Unlimited Remote Support (8-5, M-F)

  • Unlimited Onsite Support (8-5, M-F) – Yes, we will actually come to your office if needed

  • Vendor management

  • Quarterly camera cleaning (gotta keep those things clean if you want them to do their job)

  • Proactive services (updating, administrations, maintenance)

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​Access Control

  • Unlimited Help Desk (8-5, M-F) – with an actual human that answers the phone! Her name is Jill. You should call and talk to her. 

  • Unlimited Remote Support (8-5, M-F)

  • Unlimited Onsite Support (8-5, M-F) – Yes, we will actually come to your office if needed

  • Vendor management

  • Provisioning

  • Proactive services (updating, administrations, maintenance)

 

Managed Voice/Phone Services

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  • Unlimited Help Desk (8-5, M-F) – with an actual human that answers the phone! Her name is Jill. You should call and talk to her. 

  • Unlimited Remote Support (8-5, M-F)

  • Unlimited Onsite Support (8-5, M-F) – Yes, we will actually come to your office if needed

  • Vendor management

  • Provisioning

  • Proactive services (updating, administrations, maintenance)

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